Return & Refund Policy

At 【请替换：店铺名称】, we are dedicated to your satisfaction. If you are not completely satisfied with your purchase, you may request a return under the following terms.

Return Request Period

Return requests must be submitted within 14 days from the date your order is delivered.

Return Conditions

To qualify for a return, items must meet all the following conditions:

Remain unused and in original condition.
Include all original packaging and accessories.
Show no signs of damage caused by improper handling.
Be returned in a condition suitable for inspection.

Returns that do not meet these conditions may be rejected.

Items Not Eligible for Return

The following items generally cannot be returned:

Customized or personalized products.
Digital products and downloadable materials.
Gift cards.
Clearance or final sale items.
Products that have been used, modified, or damaged after delivery.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method. Please allow 5-10 business days for the refund to appear, depending on your payment provider and financial institution.

Order Problems

If you receive an item that is defective, damaged, missing, or incorrect, please retain the product and its packaging until we have completed our investigation.